I once went to a building in Nairobi town to look for an office space to rent. At the main entrance, I found guards who directed me to the property manager’s office and on the door there was a plate that read, “We deal with honest money only; gold, silver or shekels”. Because I was very much in need, I inquired if there are any tenants whose leases are about to expire at the end of that year 2017, and how much rent a square foot would cost? The office holder responded that the offices would be vacant when the property owner says so and the rent depends on your relationship with him as well.
A simple survey of investors with property in Kenya found that two out of five self-managing landlords interviewed had experienced tenants defaulting on rent. It also found that landlords who used Property Managers to manage their relationships with tenants faced fewer problems.
In our society today, property managers handle an array of responsibilities that come along with this business, more importantly minimizing vacancies in rental properties and ensuring that landlords receive the maximum return on investment while helping the rental business run more smoothly.
Commercial property management for retail, industrial and office space have distinct needs from residential properties. An effective property management software such as this offered by Dewcis Solutions Ltd would help property managers create detailed financial projections, automatically calculate rent increases, create recurring charges for each tenant and communicate critical leasehold notices in time, among other things.
These days, the ability to always be connected to the Internet, ease of use and technological advancement are among the primary reasons why automation is the key to business. Our property management system exploits all these three elements and enables property agents to access the solution online from any location, which reduces the operational costs and enhances the flexibility of management.
One of the fastest-growing trends in the Kenya market today is the ability to accept payments online. With the rapid growth in the number of online transactions and purchases, tenants expect an automated cashless payment system such as what is implemented in our property management software to be an integral part of the hosted application.
A comprehensive and commercial-oriented accounting application inbuilt within our property management software, can drastically reduce the amount of time spent calculating figures at the end of each month and thereby boost efficiency and freeing up valuable time for other essential tasks.
The reason to pen this write-up could not be more obvious, which is to encourage adoption of our state of the art property management software; to improve speed and quality of service, manage costs, improve tenant satisfaction, and ensure quality and safety in equipment and the property itself. While our property management solution provides the tools and insights needed to do just this, we have gone a step further to elevate your business above your competitors by incorporated SMS and email notifications of various critical lease related actions to keep you, your tenants and landlord compliant.