by Francis Otieno | Aug 24, 2023 | HCM
We all know that taxation is an essential component of every business. Nonetheless, regardless of the size of your organisation and or investment in computing, managing taxes can be a daunting task. This is especially true when it comes to payroll taxes, which are intricate and carry serious legal implications.
Beginning 1st July 2023, the government of Kenya is mandated to collect Housing Levy, which must be remitted by the employer not later than nine working days after the end of each month. The housing levy is payable by the employee and employer at a rate of 1.5% of the employee’s gross monthly salary by the employee, and 1.5% of the employee’s monthly gross salary by the employer, as outlined in the Finance Act 2023.
Being a newly introduced tax with strict guidelines, there is the immediate need to align existing payroll systems with this new reality. Thanks to advancement in technology and the built-in foresight of Baraza Payroll System powered by DewCIS Solutions Ltd which has evolved to automate and streamline the process of incorporating newly introduced taxes including the Housing Levy deduction, remittance and reporting to ensure compliance with various tax regulations.
Considering that organisations have hundreds and thousands of records, an introduction of a new tax into the ecosystem would cause serious disruption, a riddle the solution to which would take several sleepless nights to solve. With Baraza Payroll, by simply defining a new Tax Category for Housing Levy and assigning the Rates for both employee and the employer contributions, the system will automatically calculate the correct tax amounts to be deducted from the payslip in addition to the other already existing tax obligations ensuring accuracy and compliance.
Needless to say that Baraza Payroll architecture was built with the reality that tax laws and rates are subject to change. Keeping track of these changes manually can be time-consuming and error-prone. Baraza Payroll system allows for updates to tax tables as an in-built service, ensuring businesses always use the latest rates for their calculations and a time-stamp of the previous tax regimes for reporting purposes.
We all know that year-end tax reporting can be stressful for both the employees and the employers alike. What with the strict timeframe requirements for statutory Forms including P9 and P10, and now faced with newly introduced Housing Levy. Baraza Payroll simplifies this process by automatically generating these requisite Forms, which can then be printed or electronically filed with the Kenya Revenue Authority (KRA).
Proper record keeping is vital not only for auditing purposes but most important, for potential reviews by KRA and in litigation where needed. Baraza Payroll assists organisations maintain detailed records of all transactions, ensuring easy retrieval and verification of any tax-related information.
Baraza Payroll system comes with built-in integration points to allow for seamless integration with accounting systems. This feature enables payroll tax-related transactions to be automatically reflected in your core accounting system, ensuring consistency and reducing the chances of errors due to manual data entry.
Another key feature of Baraza Payroll system is compliance alerts. These critical scheduled notifications are very handy because they warn of impending tax-related deadlines such as the nine-working days for remitting the Housing Levy deductions by the employer so as to remain compliant with the law.
Navigating the intricacies of taxation is a challenging aspect of running an organisation. Baraza Payroll software acts as a trusted ally; assisting organisations automate, simplify, and ensure accuracy in all tax-related obligations. Investing in Baraza Payroll system not only eases the taxation process but also secures compliance, giving both staff and employers a peace of mind and freeing up their time to focus on growth and other critical aspects of their operations.
by Winnie Nyamweya | Jul 27, 2023 | Headline, TravelTech
Introduction
Travelling abroad can be an exciting adventure, but it also comes with potential risks and uncertainties. To safeguard yourself from unexpected financial losses and emergencies during your trips, travel insurance is your best ally. This blog is tailored for our travel technology users, providing essential information about travel insurance, its benefits, and why travel agencies should offer it to their clients.
Why Do I Need Travel Insurance?
1. Trip Cancellation and Flight Delay:
Travel insurance protects you from financial losses in case your trip gets cancelled or your flight is significantly delayed due to unforeseen circumstances beyond your control.
2. Emergency Medical Expenses:
Medical emergencies can occur anytime during travel. Travel insurance covers the costs of medical treatment, emergency medical evacuation, and repatriation in case of demise.
3. Hospital Allowance:
If you require hospitalization due to an accident, injury, or illness covered under the policy, travel insurance can reimburse your expenses.
4. Personal Accident:
Travel insurance provides coverage for accidents resulting in injuries, loss of limbs, loss of sight, or death.
5. Loss of Luggage or Damage:
In case your luggage is lost, delayed, or damaged by an airline, travel insurance covers the cost of replacing essential items.
6. Passport and Document Replacement:
If you lose your travel documents, travel insurance assists in obtaining replacements.
7. Personal Liability:
Travel insurance protects you from legal liabilities for accidental injuries to third parties or accidental damage to their property.
8. Legal Expenses:
In the event of legal proceedings abroad for physical injury or death during travel, travel insurance can cover the associated legal costs.
What Else Should I Know About Travel Insurance?
Beyond the basic coverage, travel insurance can offer additional benefits at a minimal fee, such as coverage for terrorism and COVID-19. Before selecting a plan, travellers should assess their needs and budget, seeking guidance from travel consultants if necessary. In Kenya, some reputable travel insurance providers include ICEA Lion and Heritage Insurance.
Why Should Travel Agencies Offer Travel Insurance?
1. Client Satisfaction and Loyalty:
By offering travel insurance, travel agencies enhance the level of service and care for their clients. Satisfied customers are more likely to return for future bookings and recommend the agency to others.
2. Risk Mitigation:
Travel agencies face various risks in the industry, but by recommending travel insurance to clients, they can mitigate potential financial losses from trip cancellations and disruptions.
3. Liability Protection:
Travel agencies can transfer some liability to the insurance provider, protecting their financial interests in case issues arise during a client’s trip.
4. Competitive Advantage:
Offering travel insurance sets a travel agency apart from competitors and attracts more clients seeking comprehensive services.
5. Revenue Generation:
Selling travel insurance policies provides an additional revenue stream for travel agencies, contributing to their financial success.
6. Assistance Services:
Many travel insurance policies include 24/7 emergency assistance services, offering additional support during travel-related emergencies and enhancing the overall travel experience.
Conclusion:
Travel insurance is a vital component of any travel plan, providing financial protection and peace of mind during international journeys. For travel technology users, understanding the benefits of travel insurance is crucial for a safe and enjoyable travel experience. Additionally, travel agencies can benefit from offering travel insurance, as it fosters client satisfaction, reduces risks, and adds a competitive edge to their services. By working together, travel insurance and travel agencies create a harmonious and secure travel ecosystem for travellers worldwide.
by Francis Otieno | Jun 26, 2023 | HCM
We all know how it goes.. its the end of the year and the company needs to evaluate staff for possible salary increase or reviews for performance improvement plans. Even though, seasoned human resource experts opine that, to achieve effective performance appraisal, organisational goals ought to be clearly defined and understood by the entire workforce. Staff members can then define personal goals that align to the organisation’s end result. This creates a sense of involvement in the workplace, where expectations from staff are clear and there is enough room for personal development.
To build a cohesive workplace where the team members understand the strengths and weaknesses of each member and work towards a common organisation-wide goal, the stream of feedback needs to be uninterrupted. During this time, reporting managers are stressed trying to walk the tight rope, and not to upset the applecart. At the same time, they must differentiate rewards based on individual performance and risk dissatisfying some members of their team, while faced with a limited budget within which everyone’s expectations are to be accommodated.
Given this backdrop, is this a desirable exercise, if at all? Nonetheless, we need to acknowledge meritocracy, promote competition and reward excellence. There must be a better way of reviewing performance and rewarding merit based on accountability. For all its worth, performance appraisal ought not be a one-time annual season of intensive exercise wrongly conceived for ‘assessment interview’ where staff work endlessly trying to dress up the bride while operations almost grind to a halt.
Thankfully, Baraza HCM, Performance Management is one such tool that can facilitate personalisation and flow of activities right from defining key performance indicators (KPIs), competencies, and setting targets against the KPIs for the assessment of performance. In addition, it is very easy to report performance on an ongoing basis based on the frequency defined for individual staff KPIs, such as weekly, monthly, quarterly, bi-annually or annually. The reporting manager can give feedback with the same frequency in a sequentially rolling basis for each individual staff.
Unlike the olden days of annual performance appraisal, the new agile method allows for personalised periodic sprints. Spot awards can be given to staff for outstanding performance at any periodicity. Baraza HCM, Performance Management can rank performances and send automated triggers to staff sharing scorecards periodically. With this agility, appraisals do not have to happen at the same time for the organisation as a whole, which often builds an environment of heightened toxicity, gossip, and speculations. Rather, appraisals can happen on an ongoing basis anchored on the periodicity of the KPIs. Besides, all staff must not be appraised at the same time and season across the organisation.
With this level of automation, Human Resources team members have more time to facilitate developmental conversations between the employees and the management on topical issues including career plans, potential and future growth opportunities, a critical investment for an organisation to strengthen its ability to face uncertainties and continually transform.
The key to the success of this agile appraisal tool lies in the ability to define periods, KPIs, set targets, review when needed and drive personalised staff appraisals regularly.”
by Musa Hassan | Jun 12, 2023 | Cyber Security, Headline
In the current online era, a number of us have been involved in a data breach. Data breaches are security incidents we now hear about every day. They strike every industry, every sector, and every country. Victims might be individuals, small, independent businesses, non-profits, or large companies. While avoiding attacks is the goal, there is no such thing as perfect security. How you respond in a crisis helps determine the future of your organisation, often cyberattack victims do not know what to do next.
With that in mind, let’s look at some best practices to cyberattack response.
1.Freeze everything
Do not shut down the affected devices or make changes to them immediately, instead take them offline. The idea is to stop the attackers from going on with their activity and also to avoid tampering with evidence that might be beneficial during forensics investigations (in case you intend on taking that route)
2. Change passwords or lock credentials
This is a common tactic in preparing to investigate a data breach since it will help ensure the cessation of the said breach if it is ongoing, and data breaches commonly rely on compromised passwords and credentials. Make sure to apply this step to all involved accounts, whether confirmed or suspected.
3. Ensure auditing and logging are still ongoing
Ensuring that existing system auditing remains intact and has been operational will be one of the most useful steps you can take to determine the scope of the breach and devise remediation methods. If auditing has been disabled (to cover someone’s trail for instance), restore it before proceeding; it will also assist in establishing whether breach activity is ongoing and when the breach can be safely determined to have concluded.
4. Determine the impact
Determine the root cause, did someone forgetfully give out their password? Was a system not patched for a particular vulnerability? Did someone plug an unauthorised laptop into the company network which then subjected the organisation to malware? Or did an employee simply click on a malicious link on some website?
5. Determine how it happened
Determine the root cause, did someone forgetfully give out their password? Was a system not patched for a particular vulnerability? Did someone plug an unauthorised laptop into the company network which then subjected the organisation to malware? Or did an employee simply click on a malicious link on some website?
6. Determine what needs to be done
Come up with a remedy to prevent future occurrences of similar nature. Establish whether, to update software, change network firewall rules, run anti-malware scans etc.
7. Communicate the details to the appropriate internal personnel
Let them know the breach occurred, how it occurred, what details were involved, and what has to be done. You may need to talk to legal, PR, the HR department, customer service or any other stack holder group which needs to be involved in the post-breach cleanup.
8. Make public announcements and prepare for responses
This is never easy but quite likely it will be up to someone to make a public announcement, perhaps in the form of a press conference, series of emails, social media announcements, website announcements or any other form of communication which exists between the company and the parties concerned. Make sure to describe what the organisation has done to remedy the breach, what it intends to do in the future, and what (if any) steps customers should take to protect themselves, such as by changing passwords, contacting credit card companies or placing fraud alerts. If possible, establish a hotline or name a specific group/contact information to address customer concerns regarding this breach so they can answer questions and provide guidance
by Francis Otieno | Mar 15, 2023 | HCM
Baraza HCM incorporates a suitable Recruitment Module, which allows the HR department to coordinate the entire recruitment process into a simplified and verifiable workflow. The recruitment workflow will undertake requisite procedures from gathering candidate information to candidate shortlisting, interview sessions, and finally, the candidate selection. To improve efficiency, the recruitment management module offers an applicant tracking system that can receive or reject applicants automatically based on some predefined criteria. This feature is critical when dealing with vast volumes of applicants which should be processed within a limited timeframe from which to select the most suitable talent.
Baraza HCM has an effective Employee Management Module which supports organisations and HR professionals to control and supervise the employee profiles and their personal information including employee background information, contact details, previous experience details, qualification details, skills and job-related information such as salary details, tax, and banking information, employee position, performance evaluation, disciplinary details, insurance, and loan plans and much more. Furthermore, the Baraza HCM readily provides an employee self-service portal to strengthen the accountability of employees. The employee self-service portal is beneficial to staff who can receive messages and updates through simple and timely notifications. The employee self-service portal offers a window for staff to initiate certain processes including Leave application, Advance requests and generation and printing of personal reports including P9 forms.
Baraza HCM Payroll Module runs a crucial yet repetitive monthly process that would otherwise be a headache to the HR department. Save for efficiently processing pay, compute and retain relevant taxes and deductions, the Payroll Module is an engine for managing compensations and benefits including salary allowances and overtime work rates. Fully integrated within Baraza HCM, the Payroll Module minimises manual data entry and reduces human error because the information is all collected from a single source.
Baraza HCM Attendance Management Module supports HR in managing the daily attendance monitoring activities of its entire staff. The platform supports various modes of attendance including manual identification, barcode scanner, Kiosk mode, and GPS presence. Critical for on-sight jobs and support for shift management, the attendance module allows managers to regularly generate and examine attendance reports through attendance logs.
Baraza HCM Leave Management module is important for both colleagues and the HR department to have an insight into who is present and who is absent and the reason behind the absenteeism. All types of time off, such as vacations, sick off, maternity, casual, and other types of paid and unpaid time off, are tracked by the module. Furthermore, the Baraza HCM Leave Management Module supports various leave types, policies and holidays. Both staff and management can view the leave balances and can plan their time off accordingly. The module allows employees to apply for leave from anywhere using a dedicated mobile app or desktop web app. Likewise, relevant immediate and responsible personnel are able to approve or reject leave applications from anywhere and at any time. The complete leave analysis of the organisation is available from a single dashboard including tracking of individual leave history and publishing of organisation-wide leave schedules.
Baraza HCM Performance Management Module allows HR to objectively analyse employees and by extension the organisational performance. This unbiased analysis of employee performance supported by actual data empowers the HR to take suitable decisions for promotions, training or other actions relevant to the advancement of the organisation. The appraisal and assessment process is standard and transparent for both the staff and management which allows for fair scores across the entire organisation. The various reports generated support HR to understand the overall productivity ratio of individual employees.
Baraza HCM Dashboard & Reporting Module displays a deep insight into the most critical HR parameters of the organisation at a glance. The Dashboard publishes the most relevant and informative data aspects of HR for the convenience of users, employees and management. Services including notices, reminders and announcements are effectively communicated to all staff via the Dashboard. The Reporting Module includes the generation of any sort of information data from the system concerning the HR aspects of the organisation including statutory, regulatory, contractual and training reports required not only for compliance purposes but more important for decision-making and growth.
by Francis Otieno | Feb 6, 2023 | HCM
Almost everyone can relate to the challenge of going to work when someone is not willing, acting indifferent and showing an inattentive disposition to their colleagues and the tasks at hand. Working five and in some cases six days a week, eight hours a day, can have a serious toll on your body and at worse lead to burnout. Out of frustrations from the reality of work, the fear of being subjected to work all the days of his life without rest drove Pinocchio to strike dead, his mentor “The Talking Cricket” with a hammer.
Knowing the importance of rest and the social nature of human beings, work culture has been designed to allow employees to take leave from work in order to productively continue giving their best at work. By law, workers are entitled to various forms of leave. In Kenya for instance, the labour laws allow employees at least 21 paid Annual leave days. We are all susceptible to fatigue from many days of exhausting work, and it’s only befitting that we occasionally take a few days off to rest and rejuvenate.
We all know that time never waits for anyone. It is therefore up to us to manage our social life intertwined with our work lives. It is not unique to be with colleagues who keep fidgeting and twisting, lacking concentration due to continuous days of work. Taking time off from work to attend to private or recreational pastimes has shown that affected staff comes back from leave re-energized and inspired to continue delivering positively at work.
Another type of leave that is more of a necessity is sick leave. There are times when the body gets sick and staff would need to visit the hospital for treatment. Parents and caregivers appreciate sick leave very much, particularly for the young ones who are often susceptible to common cold and other diseases. In Kenya, we also enjoy maternity leave. New mothers are entitled to 3 months paid leave following birth, so as to give undivided attention to the newborn. Interestingly, male colleagues are also entitled to 2-weeks of paternity leave to enjoy the gift of being a dad!
Research has shown that having compassion as a value makes a large difference in establishing a healthy organisational culture. Compassionate Leave is given to staff who have gone through trauma such as the loss of a loved one and goes a long way to reassure colleagues of a workplace full of support and human care. Of course, we love our privacy and at certain times, we are not able to communicate our reasons to request leave. In their wisdom, psychologists entrenched leave of absence in our workplaces for our benefit. Imagine having to explain to your boss that you need to attend to your personal side hustle, a reality of our times, which though not recognised in our normal workplaces requires your direct involvement!
Our last leave to consider is compulsory leave, which is an administrative time-off given to staff to allow room for objective investigations into one’s professional conduct.
Appreciating the benefit of leave and offs, whether paid or unpaid, is very important to both staff and employers so as to account for time in employment. The Baraza Leave Management System is a comprehensive Human Capital tool, accessible online and mobile, designed for organisations to oversee Leaves and Time-offs in a structured form to support organizational work time
by DewCIS Marketing | Jun 17, 2022 | News, Tech Industry
Travel technology is a general term used to describe the use of information technology (IT) in tourism, travel, and hospitality. In any case, travel technologies strive towards these goals – to save time, cut travel costs, and enhance the travel experience for customers. Notably, travel technology has not only been pivotal in enhancing customer experience but has also helped businesses to run operations seamlessly.
The ravages caused by the COVID-19 pandemic in the last 2 years have pushed for more technological innovations in the travel sector. From the Internet of Things (IoT) to contactless payment technologies, the future for technology is bright.
Let’s look at some of the merging technology trends in the travel industry.
- Contactless Payment Technologies
Contactless payment options saw a tremendous increase in adoption during the pandemic thanks to the need to maintain a safe distance between individuals. Increased usage of mobile payment options during the pandemic encouraged innovations in the online payment industry as we saw new entrants into the market.
While APIs have been around since the 1990s, they took off in the 21st century after the creation of Web 2.0 – a web technology primarily characterized by user-generated content. Payment APIs have enhanced the travel industry through the integration of existing mobile payment technologies with travel platforms such as mobile apps and web applications.
As of 2017, the mobile payment market size was valued at $1.48 trillion and is expected to hit $12.06 trillion by 2027.
Internet of Things (IoT) IoT is poised to influence the travel industry with wearables, biometric security systems, wireless room appliances, and wireless inventory tracking systems. With advanced remote sensing devices, IoT is expected to enhance travelers’ experience through information gathering and analysis. For instance, wildlife researchers plant remote sensing devices in the jungle to gather information for easier tracking of wild animals.
Robotics
As far as Artificial Intelligence (AI) is concerned, robotics tops the list of the most popular AI technology in the travel industry. In the hotel business, robots are used in catering and hospitality activities. Moreover, some hotels use them for luggage handling. Rapid advancement in AI is expected to provide more innovative solutions for the travel industry.
Virtual Reality (VR)
Virtual reality is an emerging AI technology that allows users to experience a simulated reality. Travel enthusiasts can explore hotels, restaurants, and scenic landmarks in the comfort of their homes. With a virtual reality headset, you can go on an adventure without leaving your house. Innovations in VR were critical during the pandemic and are expected to impact tourism post-pandemic.
Cybersecurity
Cybersecurity is part and parcel of every technology and it encompasses two major aspects, that is, attacks and countermeasures. While travel technology is pivotal in improving the quality of travel experience the associated cybersecurity threats cannot be ignored. Cyberthreats such as cross-scripting attacks, data breaches, online fraud, hacking, distributed denial of service (DDOS), and malware attacks are common in the industry. Ergo, industry stakeholders ought to keep up with these attacks and implement suitable measures to counter such threats.
Remarkably, travel technology is broad and will continue to grow as demand for better travel experiences increases. Looking at how fast the industry has changed thanks to modern technology, it is hard to predict what the industry will be like in the next 10 years. Notwithstanding, we can be sure of one thing – the industry will be chiefly dependent on technology.
Partner with us
At Dew Cis Solutions, we endeavor to contribute to the ever-changing travel industry. From contactless payment solutions such as MPESA integration to secure software systems, our products are cutting-edge solutions to travel agencies.
by Joyce Muriithi | Apr 4, 2022 | Business Applications
Bet on people, not strategies.” Lawrence Bossidy, Retired CEO Allied Signal
Great help isn’t difficult to find when talent looks for you when you have a solid showcase of work. Employees favor companies with great societies, competitive pay, and advancement opportunities. Giving employees what they require will assist you get — and keep — the top talent that you want.
Bringing lead talent to your group not only influences the accomplishment of the company’s vision but also the existing individuals of your group. Talent can be characterized in different ways such as experience level, instruction, preparing, achievements, and a long time within the industry. By composing a list of perfect qualities of an employee, one can effectively narrow down the list and get the favored employees for your group. The following practices help to bring the best talent to your team:
- Know your company’s mission and values.
When you know the most important values and skills of your company, you can fill positions around these needs rather than hiring one employee to replace another. When you are clear with your values and your brand from the beginning, candidates have a better time assessing whether or not they are a clear fit for your organization. These will be attractive qualities for prospective talents to the individuals you are looking to recruit.
- Connect online.
Most of us are extremely active on social media in some way, whether it is on Twitter, Facebook or Instagram, or a combination of these platforms. Social media marketing can be a good tool to attract the best talent as it allows organizations to showcase their identity, values, and mission. It also allows these organizations to find suitable individuals for existing positions. This is done by use of keywords like job titles on LinkedIn enabling the organization to find the candidates with the skills and experience they want. The candidates can then be contacted directly to see if they can work for you.
- Construct a positive environment and strong culture.
When you treat employees well, you will attract the best. If your employees feel valued, wanted and respected, they thrive at your company and in turn the organization gains a good reputation. The best talent wants to work for a company that is the most reputable and ensuring your company is one of the best will make you stand out from the crowd in its specific sector. If your company does great things, great people will want to do them with you.
- Cultivate Employee Ambassadors.
You can make your employees brand ambassadors for your organization and encourage them to recruit talent from their contacts. Your current employees are most likely to know an individual who is the right person for the job. However, you will need to guide them to ensure they properly communicate your best brand attributes so that they recruit talent with your mission, vision, and values in mind. This ensures that the talent they bring to your team is a great fit for the company.
- Describe your benefits
Gone are the days where candidates relied solely on hours of work and pay on offer. Candidates now consider multiple factors such as values, reputation, career progression, and more. Consider what you can offer your employees. There should be an esteem balance between fun and serious activities. Employees like it when you offer adaptable plans for getting work done. Up-and-comers and workers additionally like professional openings that are hands-on and help in possible advancements in their careers. These benefits should attract the best talent to your team.
by Joyce Muriithi | Jan 4, 2022 | Job Posts
Job Description & Overview
We have an Opportunity for you!!!!
We are looking for a motivated and results-driven sales executive to join our growing team. We are seeking a candidate who is bold, persuasive, energetic, and ready to go the extra mile to ensure customer satisfaction.
Deadline for Application isFriday , 11th February 2022
Job Duties and Responsibilities
- Research and recommend prospects for new business opportunities
- Research and analyze sales options
- Follow up leads on customers and ensure prompt feedback on call, emails and visits to inquiries
- Carry out cold-calling in order to create interest in products and services,
- Generate new business leads and arrange meetings
- Identify and develop new business through networking and follow-up courtesy calls
- Prepare presentations and demonstrations of software to customers
- Maintain awareness and keep abreast of constantly changing software and hardware systems
- Develop effective sales plans using sales methodology
- Advise on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing or other specialist areas
- Meet sales targets set and contribute to team targets
- Network with existing customers in order to maintain links and promote additional products and upgrades
- Manage workload in order to organize and prioritize daily and weekly goals
- Contribute to team or progress meetings to update and inform colleagues.
Qualifications and Requirements
- At least 1 year experience in sales
- Have a proven record for sales
- Have a degree or a Diploma in sales and Marketing or a business related course.
- Be aggressive and result oriented.
Skills
- Passionate about sales
- Excellent technical knowledge
- Presentation skills.
- The ability to write reports and proposals.
- Team player
- Negotiating skills.
- Ability to create and deliver presentations
- Fast learner and quick thinker
- Ability to adapt and grow in a competitive environment
How to Apply
1. Click on Job / Internship portal
2. Fill in your details
3. Check email for credential to login to the portal
4. Update your details on form provided
5. Apply for the position and check that you get email confirmation
by Joyce Muriithi | Oct 1, 2021 | Job Posts
Job Description & Overview
We have an Opportunity for you!!!!
We are looking for a motivated and results-driven sales executive Intern to join our growing team. We are seeking a candidate who is bold, persuasive, energetic, and ready to go the extra mile to ensure customer satisfaction.
- Generate a leads list
- Research and qualify leads
- Speak to customers, either face to face or over the phone
- Gain an understanding of customers
- Follow up leads on customers and ensure prompt feedback on call, emails and visits to inquiries
- Carry out cold-calling in order to create interest in products and services,
- Generate new business leads and arrange meetings
- Identify and develop new business through networking and follow-up courtesy calls
- Prepare presentations and demonstrations of software to customers
- Maintain awareness and keep abreast of constantly changing software and hardware systems
- Develop effective sales plans using sales methodology
- Advise on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing or other specialist areas
- Meet sales targets set and contribute to team targets
- Network with existing customers in order to maintain links and promote additional products and upgrades
- Manage workload in order to organize and prioritize daily and weekly goals
- Contribute to team or progress meetings to update and inform colleagues.
Job Requirements
- Diploma in sales, marketing or business
- Excellent selling skills.
- Excellent technical knowledge
- Initiative.
- Presentation skills.
- The ability to write reports and proposals.
- The capacity to work well on your own or in a team.
- Negotiating skills.